Rahul Dhar

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Summary of Experience

20 + Years Experienced and professional IT Manager with over eight years of valuable experience in monitoring project performance to ensure company success. Familiar and adept in working with engineering, industrial engineering, change management, and business transformation systems. Expert at handling IT support, managing IT projects, and supporting various engineering departments with IT tools and applications.

Excellent working experience of Agile / Scrum, and Waterfall Methodologies. Leader capable of delivering large-scale software development projects on time and on budget by effectively collaborating, facilitating, leading, and coaching multiple Scrum teams. Expert at driving the adoption and enforcement of Scrum rules, removing impediments, and fostering self-management.

EXPERIENCE

PROFESSIONAL SUMMARY

Years of experience in applying people, process, problem-solving, and technical skills ,rich experience in IT Services, Project Management, Quality and Solution Implementation on large legacy application equipped with sound knowledge and hands-on experience in Application Software Analysis, Designing, development, Maintenance, Enhancement, testing , Implementation, production support and Technical Documentation on large application system.
Good Knowledge of Management tool like SMS, MS-Project, GDD, Clear Quest, RTC etc.
Experience with global delivery model including offshore functional and development support, Detail-oriented, delivery focused and able to motivate teams
Experience in Leading team, resource allocation, estimations, QA metrics, mitigations, resolving issues, coordinating team, building internal relations as per Agile & waterfall Projet Management Methodology.
Excellent in Strategy and defining the scope, roles and responsibilities.
Rising the demand tracker for new resources and planning transition activities.
Tracking the individual performance and doing the appraisals.
Highly motivated team player with excellent spoken and written communication, presentation and interpersonal skills, always willing to work in challenging and cross-platform environment.
Coordinated and organized Scrum ceremonies like: Sprint Planning, Daily Standups, Sprint Retrospectives, Sprint Demos, Story Grooming, and Release Planning
Provided coaching & mentorship to other Scrum Masters and collaborated to ensure other methods were working appropriately across teams
Contributed to defining and deploying new product development processes; facilitated continuous improvement of existing processes
Monitored and tracked progress, generated status reports, rectified issues, coordinated tasks, and directed activities towards accomplishment of project goals
Liaised between developers and project stakeholders as Agile Transformation Lead; fostered quality communication among various engineering disciplines
Managed all phases of agile development by Scrum processes
Headed and managed organizational transformation from traditional AD/AM model to product driven organization through lean and agile principles
Steered implementation of best agile practices: dynamic team collaboration, informative metrics, lean development, continuous improvement, and innovation
Collaborated with Product Owners to establish product strategy, roadmap, prepare release plans and release/product backlog
Imparted coaching provided guidance to team members on agile principles & practices

Tracked and eliminated internal & external impairments from Scrum Team and Protect Development Team like outside distractions, impediments, team conflicts, and while emphasizing on product backlog project timeline
Agile Scrum Leader : Creates and Manages Projects / Programs, resources & budget monthly & communicate risk to Leadership team.
Customer Success :Responsible for successful post sales deployment, helping GSIs achieve measurable deployment success, anchor governance both within and in the customer organization, with Chiefs of delivery organization, Technology organization. Highly experienced in handling customer contracts right from partnering in authoring, coordinating with Customer, and internal stakeholders including legal, privacy teams.
- - - Responsible for revenue maximization, cost optimization, margin, and growth, maintaining customer relationship and retention, also accountable for successful project and program deliveries and people management
    - Manage and build the organizational relationship with customers. Strong customer facing skills that include conducting compelling technical product presentations & demonstrations. Build the customer trust by Articulating the solution to clients and convince them on the technical value proposition thus increase the product consumption.
    - Conduct Technical value measurement initiatives with customers on a periodical basis, effective Technical Account Management in assigned accounts, ensuring complete deployment & usage of software within the account.
    - End to End deployment planning & ensuring delivery team completes the task as per plan • Coordinate with different stakeholders from business, technology, and information technology to ensure projects meet client vision & goal.
Requirement Management: Experienced with Requirements Gathering, Business Analysis, Process Modeling, Use Case Modeling, Feasibility studies and Gap Analysis.
Delivery Management: Skills on work in progress review, providing technical leadership, interface with client managers, business analysts and offshore teams.
Quality Management: Skills to implement quality process with Quality Assurance Plan-Test Planning / Test Case / Test Procedure Development, Software quality assurance-compliance/ Quality Reviews with software coding standards, unit, functional, stress, component and interface Testing and requirements verification.
Software Development / Management: Experience on all phases of development lifecycle including requirements collection, specifications, technical designs, implementation (Prototyping), testing and deployment. Knowledge on development processes and project planning tools (MS Project).
Business Analyst: Worked as Sr. Business Analyst in analyzing applications & their quality. Closely worked with Pre-sales & Bid Management team.

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